Notice of Data Breach to EFC Donors

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A notice was sent to EFC donors - here is the content:

Dear EFC Donor,

I am writing to inform you that, on Thursday, July 16, 2020, the EFC was notified of a cyberattack on Blackbaud, one of the largest fundraising and financial management software companies for non-profits in the world. Blackbaud has been a service provider for the EFC since 2001.

Because protecting the privacy of our valued donors has always been of paramount importance to us, we were deeply dismayed to learn of the ransomware attack on Blackbaud in May 2020, when a copy of a backup file was stolen. Blackbaud has since paid the ransom to secure the destruction of the stolen file by the cybercriminals, and has enhanced their information security system. The Blackbaud investigation, which included law enforcement officials, concluded that the data breach did not go further than the cybercriminals.

Even though Blackbaud is confident that the file has been deleted, out of an abundance of caution and to honour the trust so many have placed in the EFC, we felt our donors should be made aware of what data may have been affected. The data which was stolen may have included personal information such as names, contact information (addresses, phone numbers, emails), as well as donations history (gift dates and amounts). However, the data did not include credit card or banking information from any of our donors.

Cybersecurity attacks may be increasingly common in this day and age, but Blackbaud and the EFC remains committed to ensuring that best practices are put in place to ensure that personal information is protected. Even so, we would always recommend that you stay vigilant about any suspicious activity in your accounts and report concerns to local law enforcement.

The EFC regrets any inconvenience and worry this incidence may cause you. Please be assured that we will continue to monitor this situation closely and will notify you of any further and relevant information as they come to light.

The EFC site has an information page about this incident. If you have any further questions or concerns, please do not hesitate to contact us at efc@theefc.ca or toll free at 1-866-302-3362.

Sincerely,
signature_bruce
Bruce Clemenger
President

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