Food for the Hungry Canada

This executive search is conducted by Nelson/Kraft & Associates on behalf of Food for the Hungry Canada


Food for the Hungry Canada is looking for a Senior Director of Operations to provide strategic leadership to the critical internal processes of the organization.

The Senior Director of Operations focuses on architecting operational strategies that execute on Food for the Hungry Canada’s business plans, ensuring the internal essential service operations are together achieving goals, and exceptional behind-the-scenes services to our supporters. This position focuses on overseeing the day-to-day administrative and operational functions of the organization assuring optimal productivity and regulatory compliance. The Senior Director of Operations provides leadership oversight to all internal operations including but not limited to the Finance, Human Resources, Administration, Sponsorship Services, and Technology functions of the organization. This position is an active participant in the Senior Leadership Team (SLT).

If you are a highly relational executive with a background in finance and a skillset in strategic planning, we would love to hear from you.


  • Participates in strategic planning for the organization. Provides leadership and consulting support to executives and management on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives.
  • Ensures internal operations are running with the highest level of efficiency, identifying areas that need improvement and resolves issues as they arise.
  • Translates strategy into actionable goals for performance and growth, helping to implement FH-wide performance management, goal setting, and annual operating planning.
  • Ensures financial and legal compliance and risk management for all activities FH Canada is engaged in. Stays abreast of emerging trends in the charitable sector.
  • Monitors and analyses FH business and financial performance and establishes corrective measures as needed, preparing detailed reports, both current and forecasting.
  • Designs and monitors strategy for long-term financial sustainability.
  • Oversees the HR functions, ensuring legal compliance with Employment Standards and that systems support a highly engaged and activated workforce.
  • Motivates, coaches, and develops a team to ensure the best results. Strategically ensures that FH provides a work environment conducive to achievement and growth.
  • Ensures the implementation and integration of comprehensive IT strategies that increase FH’s efficiencies.
  • Ensures the National Office operates efficiently, overseeing lease management, vendor relationships, and supply inventory levels.
  • Provides leadership to and supports FH Canada’s Child Sponsorship program and Supporter Services department, ensuring that data and donation processing functions are running smoothly and effectively.


  • University degree in Business/Accounting, with advanced degree or professional finance designation (such as CFO, CA, CPA, CGA, CMA, CMT) preferred.
  • 10+ years of relevant operations experience.
  • Broad knowledge in all areas of Operations listed above, with specialties or deep knowledge in two or more of the following areas: Finance, Systems & Technology, and Human Resources.
  • Understands our international charity business and sector and key business drivers for performance.
  • Fantastic communication skills - written and verbal. Influences, motivates, and empowers staff to work towards a common goal and achieve greatness.
  • Effortlessly builds and maintains productive, cooperative relationships with internal and external stakeholders.
  • Demonstrates experience examining and interpreting a wide variety of data/information and makes recommendations or decisions.

Location: Abbotsford, BC

Application Deadline: August 17, 2022

Start Date: Fall 2022

TO APPLY please send a PDF copy of your cover letter and resume to

To obtain a complete Opportunity Profile, please visit our website.